Policies
AFL Footy Shop "Footy Fit Guarantee"
Buy that special AFL gift with complete confidence!
Our "Footy Fit Guarantee" allows you a 365 day exchange period on clothing that's too big or too small for the recepient, giving you peace of mind Christmas shopping or gift buying at anytime of the year if your a little unsure of correct sizing!
Make sure you keep the original packaging and the tags for your unused garment to be accepted for exchange. Contact our customer service team HERE to get further instructions.
Refund and Returns or Exchange
Should your Purchase have a Manufacturers Fault or defect please contact us within 31 days and we will arrange an exchange or refund. Product will have to be returned to us using our reply paid number at no cost to you. Our reply paid number will be provided by email or phone.
We are happy to exchange incorrect sizes as per our Footy Fit 365 Day Guarantee mentioned above, as long as the item is still in as new condition - please contact us to organise.
If you require a refund on a returned item, once received we will refund to the credit card or paypal account you used at the time of purchase (unless you notify us differently).
Payment Methods
We accept all major Credit Cards (Visa, Mastercard, and American Express), as well as Paypal.
We also accept Buy Now Pay Later payments via Afterpay and Zip Pay.
Shipping & Delivery
AFL Footy Shop Shipping
For deliveries within Australia we use Australia Post's eParcel, Express Post and Parcel Post services. Shipping Time in 95% of the time is same business day, under some circumstances (e.g. Customised Guernseys) it may be up to 2 days but very rare.
- Regular Standard Shipping - $9.95
- Super Fast Express Shipping - $16.95
- AFL Footy Shop Priority Dispatch Express Shipping - $19.95
Our Priority Dispatch Express Shipping puts your footy fan gear at the front of the line, ensuring its shipped out ahead of the rest. Enjoy fast delivery and piece of mind by ordering before 2:00pm AEST for same business day priority dispatch using Express Post.
International Shipping
International Is calculated directly from Australia Post based on weight, while in the Checkout Process. You will be advised of the Shipping cost before you enter your Credit Card details. It is for this Reason Shipping costs are not quoted on Products in the Store. Should there be an issue with non arrival please contact us.
Air Mail Orders Overseas may take up to 14 days to some Countries, USA. UK in particular. Express Post International is available also in the checkout, delivery time usually 4 - 6 days.
Standard – (10 to 15 Business Days)
- New Zealand - $25
- Everywhere Else - $35
Express – (4 to 6 Business Days)
- New Zealand - $20
- Canada & US - $40
- Everywhere Else $50
Terms and Conditions
AFL Footy Shop will charge Credit Cards from our payment gateway, should an item be out of stock or on backorder we will advise you and let you decide if you are prepared to wait for it. We do try to keep the site current with out of stock items.
Refunds will be issued after we contact you and finalise. All Prices are in Australian Dollars and include GST where applicable.
Disclaimer
AFL Footy Shop is in no way affiliated with the Australian Football League. Albeit all of our Merchandise is fully Licensed by the AFL and is Official Licensed Product. Sourced from Official AFL License Holders. All logos and trademarks in this site are property of their respective owners.
